Coffee helps and it's not the caffeine!Holding a warm cup of coffee or tea can soften your heart!Did you know that when you are dealing with a conflict, holding a
Do Over! To The Rescue!
Give me a minute to overthink this.The blessing of a“do-over.”
I saw a silly sign at a friend’s house that said, “give me a
minute to overthink this.”
Send the right message - Use MAIL Calming emotions to create the conditions for resolving conflict. When someone is upset with you, chances are they are feeling that you don't care
"Judge not, lest ye be judged"(Proverbs 4:14-15) Great advice, but impossible to put into practice. You have probably heard the Proverbs warning that we shouldn't judge others. A more colloquial version
Dealing with passive-aggressive Behavior Why do they do that?It's not what you think!When people describe others as being passive-aggressive, they usually insinuate that the other person is being deliberately manipulative
Avoid the word "Why." It can be a big problem! The word "Why" is a problem?Really?Yes, the word "why" can be a BIG problem. It's a perfection good word in most